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Shipping & Returns
orders are processed and prepared for shipping in 1-2 business days.
customs and import taxes
buyers are responsible for any customs and import taxes that may apply. we're not responsible for delays due to customs.
we gladly accept returns and exchanges. please contact us within: 3 days of delivery and/ or ship items back to us within: 7 days of delivery.
we don't accept cancellations but please contact us if you have any problems with your order.
the following items can't be returned or exchanged
because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- intimate items (for health/hygiene reasons)
conditions of return
buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.